Citizen Complaint Information
The Sheriff is dedicated to delivering the highest level of service possible to all citizens of Colorado County, along with those who are visiting or passing through the community. To better provide these services, we would like to be informed when our employees are performing well and when a complaint needs to be addressed. The guidelines in this section have been established for providing a compliment or complaint. The employees at the Colorado County Sheriff’s Office consist of Deputies (Peace Officers), Correctional Officers (Jailers), Telecommunicators (Dispatchers), and an Administrative Assistant.
Compliments:
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If you would like to commend a Deputy or an employee for an outstanding job, please send a letter or an email to the Sheriff at the following:
ATTN: Sheriff Justin Lindemann
2215 Walnut St.
Columbus, Texas 78934​
Commendation letters will be placed in the employee's personnel file as a permanent record. If you are unsure of the name of the Deputy or employee, you may contact the Sheriff’s Office at 979-732-2388 ext.#2 and ask to speak with a supervisor to obtain more information.
Complaints:
If you believe a Deputy or employee has engaged in misconduct, you may download the Citizen Complaint Form and return it to the Sheriff’s Office in person or by mail (address listed above). You may also pick up a complaint form at the Sheriff’s Office, which will be available in the lobby. The complaint must be in writing, signed, and notarized before being considered. You may ask to speak with a supervisor to explain the process and to hear the complaint. The Sheriff will review the complaint and assign it to a supervisor for investigation. Once the investigation has been completed, you will be notified of the outcome.
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Citizen Complaint Procedure (download)